1. Information We Collect
We collect information you provide directly, including your name, email address, profile photo, and payment information. We also collect usage data such as events viewed, tickets purchased, and app interactions to improve our service.
2. How We Use Your Information
We use your information to provide and improve the MyStages service, process payments, send event-related communications, and personalize your experience. We may also use your information to detect and prevent fraud or abuse of the platform.
3. Data Sharing
We share your information with event organizers when you purchase tickets, with artists when you send tips, and with our payment processors (Stripe) to complete transactions. We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your personal information. Payment data is processed securely through Stripe and is never stored on our servers. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting support.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may update your profile information through the app settings. For data deletion requests, please contact us at support@mystages.app.
7. Third-Party Services
Our application integrates with third-party services including Clerk (authentication), Convex (data storage), Stripe (payments), and RevenueCat (subscriptions). Each service has its own privacy policy governing the use of your data.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy in the application and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@mystages.app.